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FAQS

My purchase of a pack or subscription is not working 

First thing to try is to go the Purchase page again in the app and then choose the restore purchases button, this asks the app store again about any purchases and should unlock everything for you, if that does not work please get in touch so we sort things out for you.

How do I redisplay the tutorial when I first opened the app?

Go to the More tab (the last one) and it’s listed as ‘Redisplay first time help’

The app gets closed down when running

If you are running a Huawei phones, please click here to read a help article on how to get any background running app to work on a Huawei device. For other devices first check you are not running any task killers, memory optimisers etc. and if you are exclude our app – if you are not then please get in touch below.

How do I use all the different Pacer Modes ?

Please see these help articles.

How do I cancel my subscription ?

Go to the purchase page in the app and choose the ‘Manage Subscriptions’ button, it will take you to the relevant place.

Why am I seeing adverts?

We really don’t like adverts either, but we included them so we could bring you the app for free so you can see all the great features. Our subscriptions work out to less than a decent cup of coffee per month so we hope you will support us.

It says my device is not compatible so I can’t install the app

The app on Android requires any device running Android 4.4 or newer.

On iPhone/iPad you need to be running at least iOS11.